Welcome to BetterOnline
Monthly Sales Goals
o Setting goals
o Plan to achieve goals
Customer First, Always
- Treated like a star from first phone call
- People and Process to ensure outstanding customer service
Inventory
- Acquisition Strategy
- Pricing
- Photos
- 3rd Party Sites
Understanding Where You Fit Within the Market
- Why Us
- Messaging
Leads
- Are they fully worked
- Do we get enough to achieve our sales goals
- Lead Flow
BDC vs. Sales
CRM
- Setup
- Training
Hiring and Training
- BDC
- Sales Reps
- Sales Mangers
- F&I
- GMs
Marketing 24/7
- Marketing Plan
- Website
- Marketplace
- Messaging
- Social Media
- Reviews
- Digital footprint review
Delivery
- Customer First Process
Service as a Sales tool
- After Sales Service
- Service to Sales
- Service as a Profit Center
Referrals
- Training Sales Reps to always get referrals